Politique d’expédition
Shipping Policy
All our products are digital products and are sent to the buyers' e-mail within 24 hours. Please check your Spam/Junk/All Mail folder if you are unable to find your account details. For additional help, please contact us via our website chat function or by mailing us at orders@genshinaccounts.com.
If you do not receive your account details within 24-hours, there may have been a mistake which prevented the e-mail from sending, such as incorrect e-mail address or a full e-mail inbox. If so, please contact our support and we will do our best to assist you in getting your account.
All our products are digital products and are sent to the buyers' e-mail within 24 hours. Please check your Spam/Junk/All Mail folder if you are unable to find your account details. For additional help, please contact us via our website chat function or by mailing us at orders@genshinaccounts.com.
If you do not receive your account details within 24-hours, there may have been a mistake which prevented the e-mail from sending, such as incorrect e-mail address or a full e-mail inbox. If so, please contact our support and we will do our best to assist you in getting your account.