How to log in to Genshin Impact Accounts

◆ Step 1: Receive Your Account Information
After your purchase, we will send you your account details in one of the following formats:
Format 1:
abcdef@outlook.com----abcdef123----abcdef321
(Email----Game Password----Email Password)
Format 2:
username123----password123
(Username----Password)
What each format means:
  • Format 1 (Email Login):
    • Email = Login for both game & email
    • Game Password = Login for the game
    • Email Password = Login for the email inbox
  • Format 2 (Username Login):
    • Username = Login for the game
    • Password = Login for the game
    (No email access is required for this type)

Follow the steps below based on the format you received.

◆ Step 2: Log into Outlook (Email Accounts Only)
If you received an Email format account, visit Outlook.com and log in using your Email and Email Password.

(Skip this step if you received a Username account)
Outlook login
◆ Step 3: Log into Genshin Impact
Use the login method based on your account type:
  • Email accounts: Use your Email and Game Password
  • Username accounts: Use your Username and Password
game login
◆ Step 4: Retrieve Verification Code (Email Accounts Only)
If prompted, check the provided Email inbox for a verification code and enter it in-game.

(This step is usually not required for Username accounts)
Hoyoverse email
◆ Step 5: Enjoy Your Game!
Once the verification process is complete, you're ready to dive into the game. Have fun!
successful login