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Safe Accounts
Accounts do not have e-mail and socials binded, it will be 100% yours after purchase.
How do I log in to my account?
Your Easy Guide to Logging into Genshin Impact Accounts
◆ Step 1: Receive Your Account Information
After your purchase, we will send you an email with your account details in one of the following formats:
Format 1:
Format 2:
Use these details to log into both the game and the linked email account.
After your purchase, we will send you an email with your account details in one of the following formats:
Format 1:
abcdef123@hotmail.com----ghijklm45----nopqrst67 (Email----Game Password----Email Password)Format 2:
abcdef123----ghijklm45 (Username----Password)Here's what each part means:
- abcdef123@hotmail.com = Your Email/Username
- ghijklm45 = Your Game Password
- nopqrst67 = Your Email Password (If provided)
Use these details to log into both the game and the linked email account.
◆ Step 2: Log into the Game
Open the game and use the provided Email/Username and Game Password to log in.
Open the game and use the provided Email/Username and Game Password to log in.
◆ Step 3: Access Your Email (Only for Format 1)
Visit Outlook and log in using your Email and Email Password from the code.
Visit Outlook and log in using your Email and Email Password from the code.
➤ If the Outlook account is locked, you will need to unlock it using your own phone number or an alternate email if available. If an alternate email is already linked, please follow the guide here.
◆ Step 4: Get Your Verification Code (If Required)
➤ Note: Some games may ask for a verification code before you can log in. If your game does not request a code, skip this step.
When you attempt to log into the game, you may be asked to enter a verification code. Check your Outlook email for this code and input it in the game.
◆ Step 5: Enjoy Your Game!
Once the verification process is complete, you're ready to dive into the game. Have fun!
Once the verification process is complete, you're ready to dive into the game. Have fun!
How do I link my own email?
Linking email via in-game settings:
- Account Settings > User Centre
- Under "Email" click on Modify Link
- Follow the steps to continue linking your email.
How can I play on PS4/PS5?
You will first need to link an email to the hoyoverse account that you purchased.
Logging on to PS4/5:
- When opening Genshin Impact, choose "Login with existing account"
- Enter the email you linked and the password we provided.
- Play!